← All live roles Hospitality · Caribbean

Spa, Retail and Tours Assistant Manager, Caribbean

Turks and Caicos Islands. Permanent role with Thatcher Associates, the specialist hospitality desk.

Turks and Caicos Islands Permanent Hospitality Posted 8 October 2026

About the role

 

Luxury all-inclusive beachfront resort · housing, utilities and meals included · commission on sales

Do you enjoy selling to guests as much as looking after them? Ready to step up and run three revenue outlets at a luxury resort? Could you see yourself relocating to the Caribbean on a single-status package?

At an all-inclusive resort, the spa, the tour and excursions desk and the retail shop are where the extra revenue comes from, and this role looks after all three. You would lead a sales team of 12 to 15 and drive upselling, promotions and merchandising. You would also manage stock and ordering, and take care of POS, cashing up and banking. Guests will reach you face to face, by phone and by email, and you will be their main contact for requests and complaints across all three outlets.

You'll need

  • Hotel or resort experience, ideally at a high-end luxury property
  • A strong sales background, including promotions and working to revenue targets
  • Experience supervising and training a team
  • Confident POS, cash handling and banking skills
  • Full flexibility, including weekends and public holidays

What's in it for you

  • A competitive salary, plus service charge and commission on sales
  • Housing, utilities and meals included
  • Staff discount packages
  • Relocation support
  • A visible role where your impact on revenue is clear

This is a single-status, on-site role working shifts, weekends and public holidays.

Apply through the website, or get in touch for a confidential conversation.

How to apply

Apply for this role with your CV. Every application is read by the consultant who runs the desk, not a screening tool.