System Operator (Electrical Distribution Control Room)

Industry: Utilities / Electrical Distribution / Grid Operations
Employment Type: Full-Time | Shift-Based | High-Responsibility Role

A major utilities organisation is seeking a skilled System Operator to support real-time monitoring and control of the electrical distribution network. This critical role ensures safe, reliable, and efficient delivery of power by overseeing system performance, responding to alarms and outages, coordinating field crews, and executing switching operations under strict protocols.

This is a high-accountability, non-management position best suited to professionals experienced in utility system operations, power distribution, or control room environments. The role operates within a 24/7 rotating shift structure.

Key Responsibilities:

• Monitor and control the electrical distribution system using SCADA, OMS, and related control room tools

• Respond to system alarms, outages, disturbances, and service interruptions to support timely restoration

• Execute approved switching orders in compliance with safety and lock-out/tag-out requirements

• Maintain accurate system logs, switching records, and event documentation within ERP and control systems

• Coordinate with field crews, engineering teams, and external stakeholders during planned and emergency events

• Support daily system performance reviews, including feeder loading, voltage trends, and system capacity

• Assist with grid stability efforts, operational safety, and reliability planning

• Participate in storm response, emergency operations, drills, and system restoration

• Provide updates to leadership during operational events and severe weather conditions

• Support grid modernization initiatives, automation projects, and resilience activities

Qualifications & Experience:

• Associate or Bachelor’s degree in Electrical Engineering, Engineering Technology, or related discipline

• 3–5 years’ experience in power system operations, utility control room operations, dispatch, or distribution engineering

• Knowledge of distribution switching, outage management, utility safety protocols, and energized work environments

• Proficiency with SCADA, OMS, or system control software

• Strong communication and situational awareness, especially under pressure

• Ability to work rotating shifts (nights, weekends, holidays) with reliability and focus

Skills & Attributes:

• Strong decision-making capability in real-time operational scenarios

• High attention to detail and excellent problem-solving skills

• Calm, professional demeanor during outages or emergency events

• Collaborative mindset with ability to communicate clearly with field crews and engineering teams

• Adaptable to evolving systems, technologies, and operational procedures

Who Should Apply?

This opportunity is ideal for:

• Utility system operators and dispatchers seeking career growth

• Electrical engineering technicians with control room experience

• Individuals skilled in SCADA/OMS and distribution system monitoring

• Professionals who thrive in high-stakes, fast-paced operational environments

How to Apply?

If you’re an experienced system operator seeking a high-impact role supporting grid reliability and modernisation, we welcome your application. Please submit your CV or reach out for a confidential discussion.