Head of AI Transformation

Full-Time | Remote / Hybrid

Artificial intelligence is rapidly changing how modern businesses operate, collaborate and scale.

We are seeking a hands-on Head of AI Transformation to lead the implementation of AI-driven workflows, automation systems and internal enablement initiatives within a fast-growing technology-focused organisation.

This role is focused on practical delivery rather than high-level strategy alone. The successful candidate will help redesign internal processes, build AI-powered solutions and drive adoption across multiple business functions.

This is an opportunity for someone who enjoys solving operational challenges, building scalable systems and embedding AI into real-world business environments.

The Role

You will work closely with senior leadership and cross-functional teams to identify operational inefficiencies and implement AI-enabled solutions that improve productivity, decision-making and execution across the organisation.

The role combines automation, change management, internal enablement and emerging technology implementation.

Key Responsibilities

AI Transformation & Process Improvement
• Review business processes across departments and identify opportunities for AI-driven automation and efficiency improvements.
• Redesign workflows to reduce manual effort and improve operational performance.
• Partner with department leaders to map existing processes and implement scalable AI-supported solutions.
• Lead projects from initial discovery through to deployment and adoption.

AI Tools, Workflows & Automation

• Design, build and maintain AI-powered tools, workflows and internal automation systems.
• Develop reusable prompt libraries, workflow templates and operational playbooks.
• Build lightweight AI solutions and integrations across the organisation’s core technology stack.
• Ensure solutions are practical, secure and easy for non-technical users to adopt.
• Support governance, compliance and data privacy considerations related to AI implementation.

Business Enablement & Adoption

• Deliver training and support to help teams integrate AI into daily workflows.
• Create user guides, documentation and best-practice resources.
• Act as an internal subject matter expert for AI tools and automation.
• Support change management and drive engagement across the business.

Product & Customer Collaboration

• Work alongside product and operational teams to identify opportunities for AI-enabled enhancements.
• Share internal learnings and practical applications to support broader innovation initiatives.
• Contribute to customer-facing conversations around AI transformation and operational efficiency where required.

Innovation & Experimentation

• Continuously evaluate emerging AI tools, platforms and technologies.
• Rapidly test new concepts and build MVP solutions for operational use cases.
• Introduce relevant innovations that create measurable business value.

Performance & Impact Measurement

• Define and track success metrics including productivity gains, time savings, adoption and operational impact.
• Build reporting mechanisms to demonstrate ROI and prioritise future initiatives.

Skills & Experience

• Proven experience implementing AI tools and automation within a commercial or operational environment.
• Strong background in operations, digital transformation, product, enablement or process improvement.
• Experience improving workflows and driving measurable operational efficiencies.
• Comfortable working across multiple teams and influencing stakeholders at all levels.

Technical Capability

• Strong understanding of generative AI platforms and large language model tools.
• Experience with automation platforms such as Zapier, Make, n8n or similar.
• Ability to design prompts, workflows and lightweight AI-enabled systems.
• Familiarity with scripting, low-code tools and AI agent frameworks advantageous.
• Strong understanding of AI adoption, governance and practical business implementation.

What Success Looks Like

• Early identification and optimisation of high-friction operational processes.
• Successful rollout of AI-enabled workflows across multiple departments.
• Strong user adoption and increased confidence using AI tools internally.
• Measurable reductions in manual workload and improved operational efficiency.
• AI embedded into everyday business operations with clear reporting on impact and ROI.

This role would suit someone who enjoys building practical solutions, improving operational performance and driving meaningful change through emerging technology.

Salary: Competitive + Benefits