CEO

Chief Executive Officer (CEO)

Location: Jamaica (with regional Caribbean & Panama travel)

Industry: Quick Service Restaurant (QSR) | Food & Beverage | Franchised Operations

Employment Type: Full-Time | Executive Leadership

A leading multi-market QSR/ takeaway organization operating across the Caribbean and Panama is seeking a highly experienced Chief Executive Officer (CEO) to take full strategic and operational leadership of the business. This role offers the opportunity to drive a comprehensive turnaround, strengthen operational execution, and steer a well-recognised franchise group into its next phase of sustainable growth.

This position is ideal for a seasoned QSR executive with deep franchising expertise, strong supply chain and operational capability, and the proven ability to stabilize and elevate performance across multiple markets.

Key Responsibilities

·       Strategic & Executive Leadership

·       Provide full executive oversight across all markets and functional areas

·       Design and implement a clear turnaround strategy to address operational gaps

·       Lead organizational vision, financial discipline, and brand consistency

·       Act as the principal decision-maker for operations, finance, franchising, and expansion initiatives

·       Operations & Supply Chain Excellence

·       Resolve stock availability challenges and strengthen supply chain reliability

·       Oversee procurement, inventory planning, vendor performance, and distribution

·       Ensure operational consistency and execution across corporate and franchise locations

·       Financial & Capital Management

·       Lead budgeting, forecasting, and financial planning processes

·       Manage capital allocation for new builds, refurbishments, and expansion projects

·       Oversee unit economics, ROI assessments, and financial reporting

·       Drive commercial discipline across all market operations

·       Franchise & Partner Management

·       Build and maintain strong partner relationships across the region

·       Act as senior liaison with major brand partners

·       Ensure franchise alignment with training, operational, and brand standards

People, Training & Culture

·       Improve labour performance through structured leadership, training, and accountability

·       Build a strong organizational culture rooted in development and execution excellence

·       Strengthen store-level leadership and elevate customer experience standards

·       Customer Experience & Brand Delivery

·       Ensure consistently high service levels across all stores

·       Create an in-store environment that reflects energy, engagement, and brand integrity

Experience & Background

·       15+ years’ senior leadership experience within QSR or franchised F&B operations

·       Proven background leading multi-market operations (Caribbean experience advantageous)

·       Demonstrated success in turnaround environments or operationally challenged businesses

·       Strong experience overseeing franchised partners and complex supply chains

·       Core Competencies

·       Deep financial, capital planning, and commercial management skills

·       Strong operational problem-solving and execution capability

·       Skilled franchise operator with relationship-building strengths

·       Highly effective people leader with a focus on training, engagement, and culture

Personal Attributes

·       Hands-on, action-oriented, and comfortable owning full accountability

·       Commercially astute with strong communication and influencing capability

·       Highly organised, structured, and performance-driven

Who Should Apply?

This role is ideal for:

·       Regional or international QSR executives seeking a high-impact leadership mandate COOs, VPs of Operations, or QSR Country Managers ready for CEO-level responsibility

·       Leaders experienced in franchise management, turnarounds, and multi-market operations

·       Executives who thrive in fast-paced, live-operations environments across diverse cultures

On Offer

On offer is a competitive salary and package, which is negotiable depending on experience and portfolio of applicants.

How to Apply?

If you are an accomplished QSR executive ready to lead a multi-market brand through transformation and growth, please submit your CV or contact us for a confidential discussion.